Service Dispatch Coordinator (Administrative Assistant)

Staffmark Group; Rogers (AR); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Weekly pay

Comprehensive benefits (medical,Dental

Vision coverage

Life and disability insurance

401(k) plan

Job summary

Staffmark Group is seeking a dependable Administrative Assistant to support daily office operations and coordinate service technician dispatching in Rogers, AR. The role ensures schedules are organized and calls are handled efficiently.

responsibilities include data entry, customer communication, and maintaining records. Competitive pay and benefits accompany professional growth opportunities.

Qualifications

• High school diploma or GED required.
• Experience in administrative support or dispatching preferred.
• Proficiency with Microsoft Office (Excel, Outlook).
• Experience with multi-line phone systems, Google Docs, or service management software preferred.
• Strong communication, organization, and time-management skills.

Responsibilities

• Schedule and dispatch service technicians based on customer needs and route efficiency.
• Coordinate and adjust daily schedules as priorities change.
• Communicate job details and updates to technicians and customers.
• Answer calls, emails, and service requests with strong customer support.
• Create, update, and maintain work orders and service documentation.
• Monitor technician progress and follow up on calls and tasks.
• Prepare reports and administrative paperwork.
• Maintain accurate data entry and records.

Skills

Administrative support

Dispatching

Scheduling

Customer service

Office administration

Education

High school diploma or GED

Tools

Microsoft Office (Excel, Outlook)

Multi-line phones

Google Docs

Service management software

Job description

Now hiring for a Service Dispatch Coordinator (Administrative Assistant)

Location: Rogers, AR

Pay Rate: $20.00 per hour

Schedule: Monday - Friday 8:00am-5:00pm

Join the team. Be valued.

Pros wanted. This is your kind of job.

Looking for Service Dispatch Coordinator (Administrative Assistant) jobs in Rogers where your skills can make a real impact? This opportunity offers the chance to contribute to a growing team, develop your experience, and build a rewarding career in a professional work environment.

Job Summary

We are seeking a dependable and organized Administrative Assistant to support daily office operations and coordinate the scheduling and dispatching of service technicians. This position is responsible for keeping schedules organized, communicating with technicians and customers, and ensuring service calls are handled efficiently and accurately.

This opportunity is being offered by Staffmark to qualified candidates.

Job Duties

• Schedule and dispatch service technicians based on customer needs, technician availability, and route efficiency.
• Coordinate and adjust daily schedules as priorities and service requests change.
• Communicate job details, schedule updates, and service information to technicians and customers.
• Answer inbound calls, emails, and service requests while providing excellent customer support.
• Create, update, and maintain work orders, customer records, and service documentation.
• Monitor technician progress and follow up on open or completed service calls.
• Prepare reports, spreadsheets, invoicing documents, and administrative paperwork.
• Provide general office support while ensuring accurate data entry and recordkeeping.

Education Requirements

• High school diploma or GED preferred unless otherwise specified.
• Additional education, certifications, or vocational training may be beneficial depending on the position.

Experience Requirements

• Previous experience in administrative support, dispatching, scheduling, customer service, or office administration preferred.
• Proficiency with Microsoft Office applications, including Excel and Outlook.
• Experience using multi-line phone systems, Google Docs, or service management software preferred.
• Strong communication, organization, and time-management skills.
• Ability to multitask, prioritize workloads, and maintain accuracy in a fast-paced environment.

Physical Capabilities

• Ability to sit for extended periods while working on a computer and answering phones.
• Frequent use of keyboards, phones, and office equipment.
• Ability to manage multiple tasks and maintain focus throughout the workday.

Benefits

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life Insurance and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Opportunities for Growth through a variety of assignments with leading employers.

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.