Service Desk Associate

The Planet Group; United States; Remote; USD 25,000 - 34,000; Full time

Job summary

The Planet Group is hiring a Service Desk Associate for a ~4-6 month contract in Milwaukee, WI. The onsite role provides professional technical support for PC hardware imaging and user requests within the Service Desk team.

Under limited supervision, you will collaborate with team members to investigate and resolve incidents, provide timely customer service, and ensure imaging tasks meet quality standards. Availability for a fully onsite schedule in Milwaukee is required.

Job description

Job Description

Job Title: Service Desk Associate

Contract: ~4-6 months

Site/Location: Fully onsite in Milwaukee, WI 53224

Service Desk Associate job description:

The Service Desk Associate will provide professional and efficient technical solutions for PC Hardware imaging responsibilities and customer service requests / incidents within the Service Desk team. Under limited supervision, this role will collaborate with all members of the Service Desk to investigate technical…