Residential Service Manager: Lead Techs & Scheduling

DH Pace; Denver (CO); On-site; USD 60,000 - 91,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Life insurance

401(k) with employer match

HSA/FSA options

Voluntary benefits

Job summary

DH Pace Company, Inc. in Denver, Colorado, is hiring a Residential Service Manager to lead the Residential Service Department and interface with customers while guiding technicians and coordinators.

This role oversees scheduling, budget and P&L, hires and trains staff, and drives service quality. A Bachelor’s degree is preferred; at least two years’ supervisory experience in commercial building services is expected; a valid driver's license is required.

Qualifications

• Bachelor’s Degree highly preferred.
• Minimum two (2) years’ work experience; preferably with supervisory or managerial responsibilities with a commercial building products and materials company that fixes/repairs/installs equipment/products
• Must be an excellent communicator who is highly organized and possesses a good mechanical aptitude
• Must possess a Valid Driver’s License and good driving record

Responsibilities

• Will have department Budget and P&L responsibility with the expectation of effectively controlling labor and material costs
• Manage and directly assist with employee/job scheduling/dispatching and provide assistance with technical/mechanical trouble-shooting/problem solving
• Effectively communicate with customers, ensuring the highest quality service is always provided
• Develop, train and hire technicians, office administrative personnel and interns/management trainees as necessary
• Other duties as assigned

Skills

Communication

Organization

Mechanical aptitude

Driver's license

Education

Bachelor’s Degree

Job description

DH Pace Company, Inc. in Denver, Colorado, is hiring a Residential Service Manager to lead the Residential Service Department and interface with customers while guiding technicians and coordinators.

This role oversees scheduling, budget and P&L, hires and trains staff, and drives service quality. A Bachelor’s degree is preferred; at least two years’ supervisory experience in commercial building services is expected; a valid driver's license is required.