Service Advisor

Mieneke Car Care Centers 173; Katy (TX); Presencial; USD 60 000 - 80 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive Compensation

Career Advancement

Training and Development

Comprehensive Benefits Package

Employee Discounts

Positive Work Environment

Locally-Owned

Cutting-Edge Tools and Equipment

Work-Life Balance

Resumo da oferta

Meineke Car Care Centers is seeking a Service Advisor to lead a busy service department, mentoring advisors, ensuring customer satisfaction, and overseeing documentation and daily operations in a locally owned shop.

Ideal candidates have 2+ years as a service writer or advisor, strong automotive knowledge, and proven leadership. Competitive compensation and growth opportunities are offered in a collaborative environment.

Qualificações

• Requires high school diploma or GED; bachelor’s degree preferred.
• Valid state-issued driver’s license and clean driving record are required.
• Pre-employment drug and background screening.
• At least two years of experience as an automotive service writer or service advisor; manager experience preferred.
• Deep understanding of automotive technology, service duties, and repair services.

Responsabilidades

• Manage a team of automotive service professionals to maintain high morale and customer satisfaction while ensuring profitability.
• Ensure repairs and maintenance tasks are completed promptly.
• Mentor employees on sales and customer service best practices.
• Oversee day-to-day operations of the service department.
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records.

Conhecimentos

Communication skills

Customer relationship management

Service writer capabilities

Management experience

Formação académica

High School Diploma or GED

Bachelor’s degree preferred

Descrição da oferta de emprego

Responsive recruiter

We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.

Benefits/Perks

• Competitive Compensation
• Career Advancement
• Training and Development
• Comprehensive Benefits Package
• Employee Discounts
• Positive Work Environment
• Locally-Owned
• Cutting-Edge Tools and Equipment:
• Work-Life Balance

Responsibilities

• Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
• Ensure repairs and maintenance tasks are completed in a timely manner
• Mentor employees on best practices for improving sales and customer service techniques
• Oversee day-to-day operations of the service department
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

Qualifications

• High school diploma or GED required bachelor’s degree preferred
• Valid state-issued driver’s license and clean driving record are required
• Successful completion of a pre-employment drug and background screening
• At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred
• Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required

Why Meineke?

• Meineke values personal and professional growth.
• Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
• Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
• With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.

Compensation: $60,000.00 - $80,000.00 per year

As a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. In over 700 shops spanning coast-to-coast, we look for those who share our passion for high quality repair work to help get our customers back on the road.

A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you’re looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area.