Service Advisor

Meineke - 3011; Lake Forest (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive Compensation

Career Advancement

Training and Development

Comprehensive Benefits Package

Employee Discounts

Positive Work Environment

Locally-Owned

Cutting-Edge Tools and Equipment

Work-Life Balance

Job summary

A leading automotive service center is seeking a Service Advisor to manage a team, ensure customer satisfaction, and oversee daily operations. The ideal candidate should possess strong communication skills and a deep understanding of automotive technology. Join a community-focused team that values personal and professional growth.

Qualifications

• At least two years of experience as an automotive service writer or advisor.
• Management experience preferred.

Responsibilities

• Manage a team of automotive service professionals to ensure high employee morale.
• Oversee daily operations of the service department.
• Manage service department paperwork, including manuals and invoices.

Skills

Communication

Customer Relationship

Management

Education

High school diploma or GED

Bachelor’s degree

Job description

Benefits/Perks

• Competitive Compensation
• Career Advancement
• Training and Development
• Comprehensive Benefits Package
• Employee Discounts
• Positive Work Environment
• Locally-Owned
• Cutting-Edge Tools and Equipment
• Work-Life Balance

Job Summary

We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.

Every day is different in our busy automotive service center! You will be responsible for tasks such as overseeing service advisors, addressing customer inquiries, and managing documentation.

Responsibilities

• Manage a team of automotive service professionals to ensure high employee morale and customer satisfaction while maintaining profitability
• Ensure repairs and maintenance tasks are completed promptly
• Mentor employees on sales and customer service best practices
• Oversee daily operations of the service department
• Manage service department paperwork, including manuals, invoices, repair orders, and maintenance records

Qualifications

• High school diploma or GED required; bachelor’s degree preferred
• Valid driver’s license with a clean record
• Successful pre-employment drug and background screening
• At least two years of experience as an automotive service writer or advisor; management experience preferred
• Deep understanding of automotive technology, service technician duties, and repair services

Why Meineke?

Meineke values personal and professional growth. Benefit from ongoing training to enhance your automotive knowledge and stay current with industry trends. Join a driven team that encourages growth and camaraderie. Our locally-owned shops foster a sense of community and connection with customers and team members.