Service Coordinator: Scheduling & Warranty Prep

Ohio Machinery Co.; Richwood (KY); Presencial; USD 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) Match and Employer Discretional

Health Insurance options

HSA option with dollar-for-dollar up t

Dental Insurance

Vision Insurance

Credit Union Access

Life Insurance

Short-Term Disability

Long-Term Disability

Scholarship opportunities

Descripción de la vacante

Ohio Machinery Co. in Kentucky is seeking a Service Coordinator to manage work orders and service documentation. You will open work orders in Service Link, enter technician time, log reports, and coordinate with warranty and parts teams through to claim closure.

Payroll and scheduling clerical tasks may also be included. The role requires strong computer skills (MS Word/Excel), excellent organization, and a customer-focused approach in a fast-paced environment.

Formación

• High School Diploma or equivalent is required.
• Prior experience in a service department is preferred.
• Excellent computer skills including MS Word and Excel.

Responsabilidades

• Open and manage work order headers and segments in Service Link.
• Enter technician time and service reports into Service Link.
• Schedule PSP/PIP work and handle purchase order requests.
• Coordinate with warranty group and parts personnel through to closure.
• Perform payroll and scheduling clerical tasks.

Conocimientos

Typing 60 wpm

Strong organizational skills

Multitasking

Attention to detail

Customer service oriented

Educación

High School Diploma or equivalent

Herramientas

MS Word

Excel

Descripción del empleo

Ohio Machinery Co. in Kentucky is seeking a Service Coordinator to manage work orders and service documentation. You will open work orders in Service Link, enter technician time, log reports, and coordinate with warranty and parts teams through to claim closure.

Payroll and scheduling clerical tasks may also be included. The role requires strong computer skills (MS Word/Excel), excellent organization, and a customer-focused approach in a fast-paced environment.