Service Coordinator I - Remote/Travel with Sign-On Bonus

Service-Coordination-Unlimited,-Inc; Camp Hill (Cumberland County); Remote; USD 42,000 - 52,000; Full time

Benefits offered by this job

Sign On Bonus available

Job summary

Service Coordination Unlimited is seeking a Service Coordinator I to join our team. The role involves coordinating services for participants, ensuring compliance, and documenting visits and contacts in required systems.

You will respond to participant needs via multiple channels, provide training and support for direct care, and help participants obtain accessible adaptations and transportation. A driver’s license and travel across PA are required.

Qualifications

• Bachelor’s degree REQUIRED (in social work, psychology, or related fields preferred). Practicum experience is a plus.
• At least three years in a social service or healthcare-related setting REQUIRED. LTSS/case management experience preferred.
• Proficient in using computer systems and technology relevant to the role.
• Excellent communication, customer focus, integrity, problem-solving, interpersonal skills, productivity, quality, and teamwork.
• Valid driver’s license and ability to travel throughout Cumberland and Dauphin counties.

Responsibilities

• Coordinate services for participants based on individual needs.
• Respond to participant needs through various communication methods.
• Meet compliance standards and timeframes for assessments, service plans, visits, calls, and incident reporting.
• Document each visit and contact in required systems.
• Provide training and support to participants and consumer employees in managing direct care services.
• Maintain and utilize internal databases to track participant information and encounters.
• Assist participants in obtaining Accessibility Adaptations, Specialized Medical Equipment, Non-Medical Transportation, and other services.
• Demonstrate company values consistently in all interactions and duties.

Skills

Communication

Customer focus

Integrity

Job knowledge

Dependability

Problem solving

Interpersonal skills

Productivity

Quality

Self-development

Teamwork

Education

Bachelor’s degree

Practicum experience

Job description

Service Coordination Unlimited is seeking a Service Coordinator I to join our team. The role involves coordinating services for participants, ensuring compliance, and documenting visits and contacts in required systems.

You will respond to participant needs via multiple channels, provide training and support for direct care, and help participants obtain accessible adaptations and transportation. A driver’s license and travel across PA are required.