Service Coordinator I - Cumberland County

Service Coordination Unlimited Inc; Camp Hill (Cumberland County); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Sign-on bonus

Top Workplace award

Job summary

Service Coordination Unlimited Inc. is seeking a Service Coordinator I who can coordinate services, support participants, and document care effectively. The role involves travel within Cumberland and Dauphin counties while allowing remote work from home in between visits.

A bachelor’s degree is required, with at least three years in social services or healthcare. You will join a team that values compassionate service, compliance, and strong communication.

Qualifications

• Bachelor’s degree required in social work, psychology, or related fields; practicum experience a plus.
• Minimum 3 years in a social service or healthcare setting required; LTSS / Case management experience preferred.

Responsibilities

• Assess, identify, secure, and monitor services for program participants based on their needs.
• Respond to participant needs through various communication methods and remain attentive to requirements.
• Meet compliance standards and required timeframes for assessments, service plans, visits, calls, and incident reporting.
• Document each visit and contact in a detailed, person-centered manner in required systems.
• Provide training and support to participants and consumer employees in managing direct care services.
• Maintain and utilize internal databases to track participant information and encounters.
• Help participants obtain Accessibility Adaptations, Specialized Medical Equipment, Non-Medical Transportation, and other services.
• Demonstrate company values consistently in all interactions and duties.

Skills

Communication

Customer focus

Integrity

Problem-solving

Teamwork

Interpersonal skills

Education

Bachelor's degree

Job description

***This position requires travel in Cumberland and Dauphin county and surrounding areas.***

***Work from home with travel in Cumberland and Dauphin county and surrounding areas***

***Sign On Bonus available***

Pittsburgh Post Gazette 2025 Top Workplaces Winner!

View our Pittsburgh Post Gazette Top Workplaces Page here: https://topworkplaces.com/company/service-coordination-unl_1/

Join Our Team as a Service Coordinator I!

Are you passionate about making a difference in people’s lives? Do you have a knack for coordinating services and ensuring positive outcomes? If so, we have the perfect opportunity for you!

About Us:

At Service Coordination Unlimited, we are dedicated to supporting individuals in achieving their person-centered goals and living as independently as possible. We are looking for a compassionate and dedicated Service Coordinator I to join our team and help us make a positive impact in our community.

View our careers page here: https://www.sc-unlimited.org/careers

Key Responsibilities:

• Service Coordination:Assess, identify, secure, and monitor services for program participants based on their unique needs.
• Participant Support:Respond to participant needs through various communication methods and remain attentive to their requirements.
• Compliance:Meet compliance standards and required timeframes for assessments, service plans, visits, calls, and incident reporting.
• Documentation:Document each visit and contact in a detailed and person-centered manner in all required systems.
• Training & Support:Provide necessary training and support to participants and consumer employees in managing direct care services.
• Database Management:Maintain and utilize internal databases to track participant information and encounters.
• Assistance:Help participants obtain Accessibility Adaptations, Specialized Medical Equipment, Non-Medical Transportation, and other services.
• Company Values:Demonstrate company values consistently in all interactions and duties.

Qualifications:

• Education: Bachelor’s degree REQUIRED (in social work, psychology, or related fields preferred). Practicum experience is a plus.

OR

• Experience: At least three years in a social service or healthcare-related setting REQUIRED. Experience with people with disabilities or seniors and/or at least one (1) year of LTSS, Service Coordination, or Case Management experience preferred
• Skills:Excellent communication, customer focus, integrity, job knowledge, dependability, problem-solving, interpersonal skills, productivity, quality, self-development, and teamwork.
• Technical Skills:Proficient in using computer systems and technology relevant to the role.
• Physical Demands:Ability to perform tasks such as reaching, stretching, stooping, sitting, walking, and standing. Must be able to lift up to 20 pounds independently.
• License: Valid driver’s license and dependable means of transportation. Must be able to travel throughout Cumberland and Dauphin and surrounding counties.

Why Join Us?

• Impactful Work:Make a real difference in the lives of individuals in your community.
• Supportive Environment:Work with a team that values collaboration, inclusivity, and personal growth.
• Professional Development:Opportunities for continuous learning and career advancement.
• Competitive Benefits: Enjoy a comprehensive benefits package that supports your well-being.