Remote Service Coordinator I — Travel & Sign-On Bonus

Service-Coordination-Unlimited,-Inc; Wilkes-Barre (Luzerne County); Remote; USD 42.000 - 56.000; Vollzeit

Benefits dieser Stelle

Sign-on Bonus

Zusammenfassung

Service Coordination Unlimited, dedicated to supporting individuals in achieving person-centered goals, seeks a Service Coordinator I to organize and monitor supports with a focus on positive outcomes. This role involves traveling across Lackawanna and Luzerne counties, with work-from-home flexibility and community engagement.

You will document visits, coordinate services, and support participants and staff while upholding compliance and company values in a collaborative team environment.

Qualifikationen

• Bachelor’s degree REQUIRED (in social work, psychology, or related fields preferred). Practicum experience is a plus.
• At least three years in a social service or healthcare-related setting REQUIRED. Experience with people with disabilities or seniors and/or at least one year of LTSS, Service Coordination, or Case Management experience preferred
• Excellent communication, customer focus, integrity, job knowledge, dependability, problem-solving, interpersonal skills, productivity, quality, self-development, and teamwork.
• Proficient in using computer systems and technology relevant to the role.
• Physical Demands: up to 20 pounds; valid driver’s license and transportation; travel across Lackawanna and Luzerne counties.

Aufgaben

• Service Coordination: Assess, identify, secure, and monitor services for program participants based on their unique needs.
• Participant Support: Respond to participant needs through various communication methods and remain attentive to their requirements.
• Compliance: Meet compliance standards and required timeframes for assessments, service plans, visits, calls, and incident reporting.
• Documentation: Document each visit and contact in a detailed and person-centered manner in all required systems.
• Training & Support: Provide necessary training and support to participants and consumer employees in managing direct care services.
• Database Management: Maintain and utilize internal databases to track participant information and encounters.
• Assistance: Help participants obtain Accessibility Adaptations, Specialized Medical Equipment, Non-Medical Transportation, and other services.
• Company Values: Demonstrate company values consistently in all interactions and duties.

Kenntnisse

Communication

Customer focus

Problem-solving

Interpersonal skills

Teamwork

Documentation

Ausbildung

Bachelor's degree

Tools

Computer systems

Jobbeschreibung

Service Coordination Unlimited, dedicated to supporting individuals in achieving person-centered goals, seeks a Service Coordinator I to organize and monitor supports with a focus on positive outcomes. This role involves traveling across Lackawanna and Luzerne counties, with work-from-home flexibility and community engagement.

You will document visits, coordinate services, and support participants and staff while upholding compliance and company values in a collaborative team environment.