Service Coordinator I: Travel-Based Impact + Sign-On Bonus

Service Coordination Unlimited Inc; Harrisburg (Dauphin County); On-site; USD 42,000 - 64,000; Full time

Job summary

Service Coordination Unlimited Inc. is seeking a Service Coordinator I to assess, identify, secure, and monitor services for program participants based on individual needs. You will respond to participant needs, maintain compliance, document contacts, and provide training and support to participants and caregiver staff.

Travel throughout Dauphin and surrounding counties is required. A strong focus on person-centered goals, collaboration, and timely service delivery is essential for success in

Qualifications

• Bachelor’s degree REQUIRED (in social work, psychology, or related fields preferred). Practicum experience is a plus.
• At least three years in a social service or healthcare-related setting REQUIRED; LTSS/case management experience preferred

Responsibilities

• Assess, identify, secure, and monitor services for program participants based on their needs.
• Respond to participant needs via multiple communication methods and stay attentive to requirements.
• Meet compliance standards and timeframes for assessments, service plans, visits, calls, and incident reporting.
• Document each visit and contact in required systems in a detailed, person-centered manner.
• Provide necessary training and support to participants and consumer employees in managing direct care services.
• Maintain and utilize internal databases to track participant information and encounters.
• Help participants obtain Accessibility Adaptations, Specialized Medical Equipment, Non-Medical Transportation, and other services.
• Demonstrate company values consistently in all interactions and duties.

Skills

Communication

Customer Focus

Integrity

Job Knowledge

Dependability

Problem Solving

Interpersonal Skills

Productivity

Quality

Self-Development

Teamwork

Education

Bachelor's degree

Tools

Office Software

Computer Skills

Job description

Service Coordination Unlimited Inc. is seeking a Service Coordinator I to assess, identify, secure, and monitor services for program participants based on individual needs. You will respond to participant needs, maintain compliance, document contacts, and provide training and support to participants and caregiver staff.

Travel throughout Dauphin and surrounding counties is required. A strong focus on person-centered goals, collaboration, and timely service delivery is essential for success in