Service Coordinator & Dispatch Admin — Weekly Pay & Benefits

Staffmark Group; Forest Hill (MD); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Solid Weekly Pay

Real Benefits - Medical, dental, and

Future-Proof - Optional 401(k)

Job summary

Staffmark Group in Forest Hill, MD is hiring a Service Coordinator Administrator to keep service operations running smoothly. You will schedule service calls, dispatch technicians, and act as the central liaison between customers, technicians, and internal teams.

Proficiency in Outlook, Excel, and Word, plus strong organization and communication skills, are essential. The role offers solid weekly pay and benefits, with opportunities for growth within a trusted staffing partner.

Qualifications

• Strong proficiency in Microsoft Outlook, Excel, and Word.
• Excellent organizational and time management skills.
• High attention to detail, especially in proofreading and documentation.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong communication and customer service skills.
• Mechanical aptitude or the ability to quickly learn technical concepts.
• Experience with scheduling, dispatching, or service coordination preferred.

Responsibilities

• Coordinate and schedule service calls, ensuring timely dispatch and completion.
• Act as the central point of contact between customers, technicians, and internal teams.
• Manage the dispatching of technicians and adjust schedules as needed in real time.
• Prepare and process invoices accurately and efficiently.
• Perform data entry, filing, scanning, and document management.
• Proofread service reports, communications, and documentation for accuracy.
• Track service activity and maintain organized records in company systems.
• Utilize Outlook, Excel, and Word for communication, reporting, and documentation.
• Monitor workflow and anticipate service needs through basic analysis and forecasting.
• Support continuous improvement by identifying inefficiencies and recommending solutions.

Skills

Organizational skills

Time management

Attention to detail

Multitasking

Communication skills

Customer service

Mechanical aptitude

Scheduling/Dispatching

Tools

Outlook

Excel

Word

Job description

Staffmark Group in Forest Hill, MD is hiring a Service Coordinator Administrator to keep service operations running smoothly. You will schedule service calls, dispatch technicians, and act as the central liaison between customers, technicians, and internal teams.

Proficiency in Outlook, Excel, and Word, plus strong organization and communication skills, are essential. The role offers solid weekly pay and benefits, with opportunities for growth within a trusted staffing partner.