Service Coordinator, Building Services & Dispatch Lead

Comfort Systems USA, Inc.; Charlottesville (VA); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Competitive pay ($28–$34/hr)

401(k) with company match

PTO + paid holidays

Medical, dental, vision, life &–s

Employee Assistance Program

Referral incentives

Career progression opportunities

Job summary

ColonialWebb in Charlottesville, VA is seeking a highly organized Service Coordinator to support our Building Service team. You will manage scheduling, dispatching, purchasing, and customer communication for 10–15 technicians in a fast-paced operations environment.

This Excel-savvy role requires strong multitasking, attention to detail, and the ability to coordinate with field teams and customers. We offer overtime opportunities, a comprehensive benefits package, and clear career progression

Qualifications

• Experience in service coordination or dispatching within a contractor environment.
• Advanced Microsoft Excel skills; daily spreadsheet use.
• Strong multitasking and organizational abilities.

Responsibilities

• Develop and maintain short- and long-term schedules for 10–15 Service Technicians.
• Schedule and dispatch technicians for service calls, repairs, and inspections.
• Communicate directly with customers throughout the lifecycle of service work.
• Create and manage purchase orders; track material shipments.
• Ensure technicians are fully equipped with information and materials to complete work.
• Support incoming service calls and generate work orders.
• Manage multiple active jobs simultaneously with accuracy and urgency.

Skills

Excel skills

Service coordination

Dispatching

Customer communication

Multi-tasking

Job description

ColonialWebb in Charlottesville, VA is seeking a highly organized Service Coordinator to support our Building Service team. You will manage scheduling, dispatching, purchasing, and customer communication for 10–15 technicians in a fast-paced operations environment.

This Excel-savvy role requires strong multitasking, attention to detail, and the ability to coordinate with field teams and customers. We offer overtime opportunities, a comprehensive benefits package, and clear career progression