Service Coordinator Admin | Customer Ops & PTO Benefits

Premier Fence, LLC; East Bridgewater (MA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, vision, and dental insurance

401(k) retirement plan

Paid time off (PTO)

Accidental death insurance

Employee Assistance Program (EAP)

6 paid holidays per year

Tuition reimbursement

Job summary

Security Works, in partnership with Premier Fence LLC, is seeking a reliable Service Coordinator Admin to help keep our operations running smoothly in East Bridgewater, MA. You will be the first voice customers hear, manage work orders, coordinate schedules, and support billing and documentation to ensure projects flow seamlessly.

Ideal candidates will have customer service or admin experience, strong written and verbal communication, and be comfortable juggling multiple tasks.

Qualifications

• Someone with customer service or admin experience who thrives on organization and follow-through.
• Strong communicator—both written and verbal.
• Comfortable juggling multiple tasks and priorities.
• Detail-oriented, proactive, and willing to jump in wherever needed.
• Tech-savvy and able to learn new systems quickly.
• A team player who values a positive, collaborative work environment.

Responsibilities

• Be the first voice our customers hear, answering calls and addressing questions with professionalism and care.
• Prepare accurate work orders and create project worksheets in our system.
• Help with ordering parts and equipment so jobs run without a hitch.
• Coordinate schedules between clients, technicians, and project teams.
• Keep customers in the loop with timely updates and communication.
• Handle administrative tasks like billing, deposits, and collections.
• Support the team with documentation and project tracking as needed.

Skills

Customer service

Organization

Written communication

Verbal communication

Multitasking

Tech-savvy

Job description

Security Works, in partnership with Premier Fence LLC, is seeking a reliable Service Coordinator Admin to help keep our operations running smoothly in East Bridgewater, MA. You will be the first voice customers hear, manage work orders, coordinate schedules, and support billing and documentation to ensure projects flow seamlessly.

Ideal candidates will have customer service or admin experience, strong written and verbal communication, and be comfortable juggling multiple tasks.