Service Contract Renewal Specialist

Mesa Energy Systems, Inc.; Bakersfield (CA); On-site; USD 70,304 - 80,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) Savings Plan

Employee assistance program

Job summary

Mesa Energy Systems, Inc. is seeking a Service Contracts Specialist in Bakersfield, California. In this role, you will manage the service contract renewal process, ensuring customer satisfaction and overseeing contract negotiations.

The ideal candidate will possess a degree in Business Administration, have at least 3 years of customer service experience, and demonstrate strong communication skills. The position offers a competitive salary and comprehensive benefits.

Qualifications

• 3+ years of customer service experience required.
• Must have demonstrated strong mechanical aptitude.
• Experience working independently at customer sites preferred.

Responsibilities

• Manage service contract renewal processes and obtain POs.
• Maintain a list of all maintenance contracts.
• Lead contract renewal meetings with service operations team.
• Contact customers for contract renewal discussions.

Skills

Customer service experience

Advanced MS Word

Advanced Excel

Strong verbal communication skills

Problem-solving

Education

Degree in Business Administration or equivalent experience

Job description

Mesa Energy Systems, Inc. is seeking a Service Contracts Specialist in Bakersfield, California. In this role, you will manage the service contract renewal process, ensuring customer satisfaction and overseeing contract negotiations.

The ideal candidate will possess a degree in Business Administration, have at least 3 years of customer service experience, and demonstrate strong communication skills. The position offers a competitive salary and comprehensive benefits.