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Hyundai Motor America is looking for a dedicated Service Consultant in Muskogee, Oklahoma. In this role, you will be responsible for initiating automotive services, verifying warranty coverage, and ensuring effective communication between customers and technicians.
The ideal candidate will have strong customer service skills, dependability, and experience with tools like CDK and X-Time. Join a family-owned business with continuous workflow and a great benefits package.
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
High School
1-3 years