Service Consultant

Hyundai Motor America; Miami (FL); On-site; USD 70,000 - 140,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Paid vacation and holidays

401(k) with company match

Paid Hyundai factory training

Career advancement opportunities

Employee discounts

Job summary

Hyundai Motor America is seeking a service consultant to initiate automotive services and repairs, verify warranty coverage, and develop repair estimates. You will write repair orders and maintain customer records while acting as the liaison between customer and technician to ensure clarity on needs and recommended work.

The role emphasizes strong communication, coordination with the service team, and delivering exceptional customer service in a full-time capacity.

Qualifications

• High School education required.
• 1-3 years experience in automotive service environment.

Responsibilities

• Initiate automotive services and repairs by identifying performance problems and service requests.
• Verify warranty and service contract coverage and develop estimates.
• Write repair orders and maintain customer records.
• Serve as the liaison between customer and technician to ensure understanding of needs and recommendations.

Skills

Customer communication

Service coordination

Education

High School

Job description

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Education

High School

Experience

1-3 years

Compensation & Benefits

• $70,000-$140,000+ Annual Earning Potential
• Competitive commission pay plan
• Performance and CSI bonuses
• Paid vacation and holidays
• Health, Dental, and Vision Insurance
• 401(k) with company match (where applicable)
• Paid Hyundai factory training
• Career advancement opportunities
• Employee discounts
• Stable, high-volume service department
• Supportive management team

Employment Position: Full Time

Salary is not negotiable