Service Cloud PMM: Seller Enablement & AI Tools

100 Salesforce, Inc.; Atlanta (GA); On-site; USD 90,000 - 125,000; Full time

Job summary

Salesforce seeks an Associate Product Marketing Manager to own seller enablement for Service Cloud, translating marketing initiatives into scalable programs for different seller types. You will manage assets, draft communications, and drive growth through compelling messaging.

Ideal candidates have 3–4 years in product marketing or enablement, strong organization, and the ability to operate with limited guidance amid changing priorities. AI tools and SaaS experience are a plus.

Qualifications

• 3-4 years of experience in product marketing, seller enablement, or sales roles.
• Outstanding organizational skills and attention to detail.
• Basic analytics and strategic planning.
• Ability to craft and present compelling messaging that both motivates and educates sellers.
• Ability to execute with limited guidance amidst multiple shifting priorities and goals.
• Marketing asset development including succinct slide enablement decks.
• Strong communication skills, both written and verbal.

Responsibilities

• Create strategy and plans for scaled Service Cloud enablement, taking into consideration the needs of different seller types (Account Executives, Business Development Reps, Solution Engineers, etc.)
• Translate our marketing & industry-focused initiatives into actionable programs to help fuel the sales pipeline, close deals, and deliver growth.
• Oversee Service Cloud’s library of seller assets, performing quarterly audits to identify and fill gaps
• Draft and send compelling seller communications both via email and Slack
• Develop repeatable, scalable processes to better train sales teams, and drive always-on sales plays and programs.
• Where relevant, use AI to build internal tools and automate workflows that assist sellers at every stage of the deal cycle
• Coordinate live enablement sessions, both in-person and virtual

Job description

Salesforce seeks an Associate Product Marketing Manager to own seller enablement for Service Cloud, translating marketing initiatives into scalable programs for different seller types. You will manage assets, draft communications, and drive growth through compelling messaging.

Ideal candidates have 3–4 years in product marketing or enablement, strong organization, and the ability to operate with limited guidance amid changing priorities. AI tools and SaaS experience are a plus.