Service Center Supervisor - Part Time

TForce Freight, Inc.; City of Albany (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

TForce Freight, Inc. is seeking a Service Center Supervisor to coordinate day-to-day operations at our service centers in Albany. You will analyze productivity data, collaborate with the management team to develop action plans, and help drive service level improvements.

You will oversee staff, participate in hiring decisions, align with labor agreements, conduct training and evaluations, and coach teams to achieve safety, quality, and performance targets. This role requires U.S.

Qualifications

• Must have a high school diploma or GED (or international equivalent).
• U.S. citizen or authorized to work in the U.S. is required.
• Bachelor's Degree preferred; supervisory experience in transportation is a plus.

Responsibilities

• Coordinate hiring and promotion decisions with other managers.
• Ensure adherence to labor agreements and address grievances.
• Participate in new hire orientation and conduct safety and quality training.
• Determine employee training needs and provide feedback and support.
• Conduct performance evaluations and address performance issues.
• Develop labor relations by interacting with labor officials and unionized employees.

Skills

Supervisory experience

Leadership

Coaching & development

Labor relations

Education

High school diploma or GED

Bachelor's Degree (preferred)

Job description

This position coordinates the day-to-day operations of TForce Freight Service Centers. This candidate analyzes operational data to understand productivity, service, and quality targets. This position collaborates with the Service Center management team to develop action plans and improve service level results. The Service Center Supervisor oversees staff within the department.

Job Responsibilities:

• Work with other managers to coordinate hiring and promotion decisions.
• Work with other managers to ensure adherence to labor agreements and address grievances.
• Participate in new hire orientation meetings and conduct safety and quality training.
• Determine employee training needs and provide feedback and support.
• Conduct performance evaluations and resolve individual and group performance issue.
• Builds labor relations by interacting with labor officials and unionized employees and addressing and resolving requests and situations.
• Coaches and develops others using career development processes and tools.

Job Requirements:

• U.S. citizen or otherwise authorized to work in the U.S.
• High school diploma, GED, or international equivalent
• Bachelor's Degree (or internationally comparable degree) - Preferred
• Supervisory experience in the transportation industry - Preferred