Supervisor, Service Center - TForce Freight

TForce Freight, Inc.; Sacramento (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

TForce Freight, Inc. in Sacramento, CA is seeking a Service Center Supervisor to coordinate day-to-day operations and analyze performance data to improve productivity, service, and quality targets. You will collaborate with the Service Center management team to develop action plans and improve service level results.

The Service Center Supervisor oversees staff within the department and will participate in safety and quality training, as well as coaching and developing others.

Qualifications

• U.S. citizen or authorized to work in the U.S.
• High school diploma, GED, or international equivalent
• Strong communication skills
• Bachelor's Degree or internationally comparable degree - Preferred
• Previous dock operations experience - Preferred
• Supervisory experience in the transportation industry - Preferred

Responsibilities

• Coordinate hiring and promotion decisions with other managers.
• Ensure adherence to labor agreements and address grievances.
• Participate in new hire orientation meetings and conduct safety and quality training.
• Determine employee training needs and provide feedback and support.
• Conduct performance evaluations and resolve individual and group performance issues.
• Build labor relations by interacting with labor officials and unionized employees and addressing requests and situations.
• Coaches and develops others using career development processes and tools.

Skills

Strong communication skills

Education

Bachelor's Degree (or internationally comparable degree)

Job description

Job Summary

This position coordinates the day-to-day operations of TForce Freight Service Centers. This candidate analyzes operational data to understand productivity, service, and quality targets. This position collaborates with the Service Center management team to develop action plans and improve service level results. The Service Center Supervisor oversees staff within the department.

Job Description

Job Title: Supervisor

Job Summary: This position coordinates the day-to-day operations of TForce Freight Service Centers. This candidate analyzes operational data to understand productivity, service, and quality targets. This position collaborates with the Service Center management team to develop action plans and improve service level results. The Service Center Supervisor oversees staff within the department.

Job Responsibilities

• Work with other managers to coordinate hiring and promotion decisions.
• Work with other managers to ensure adherence to labor agreements and address grievances.
• Participate in new hire orientation meetings and conduct safety and quality training.
• Determine employee training needs and provide feedback and support.
• Conduct performance evaluations and resolve individual and group performance issue.
• Builds labor relations by interacting with labor officials and unionized employees and addressing and resolving requests and situations.
• Coaches and develops others using career development processes and tools.

Job Requirements

• U.S. citizen or otherwise authorized to work in the U.S.
• High school diploma, GED, or international equivalent
• Strong communication skills
• Bachelor's Degree (or internationally comparable degree) - Preferred
• Previous dock operations experience - Preferred
• Supervisory experience in the transportation industry - Preferred

About Us

Dedicated to putting the power of logistics to work for you, our freight solutions help you get better results, encounter fewer problems, and get more done every day. As a global leader in logistics, TForce Freight is committed to making your less-than-truckload (LTL) shipments easier and improving your efficiency delivering more solutions and more results at every turn.