Service Center Supervisor – Freight Ops & Dispatch

TForce Freight, Inc.; Miami (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

TForce Freight, Inc. is seeking a Coordinator, Service Center in the United States. This role oversees dock, P&D, and road dispatch operations, focusing on customer service, productivity, quality freight handling, claims prevention, load averages, and safety.

Responsibilities include directing staff, implementing security and loss prevention, and developing plans to meet productivity and service targets, while coordinating with Central Dispatch to optimize freight movement.

Qualifications

• U.S. citizen or otherwise authorized to work in the U.S.
• Availability to work flexible shift hours, up to 5 days per week
• Have a high school diploma or equivalent
• Must be 18 years of age or older
• Previous dock operations and/or supervision experience within the transportation industry - Preferred

Responsibilities

• Manages, plans, organizes, and directs assigned employees.
• Manages and implements security and loss prevention procedures.
• Prepares and manages safety procedures in accordance with TFF and government guidelines.
• Prepares and implements action plans to ensure the service center achieves planned productivity, load average, cube utilization, and service targets.
• Works with Central Dispatch to develop a line haul plan to effectively and efficiently move freight to destinations.
• Schedules employees in accordance with hours planning, TFFs run bid process, and service requirements.

Skills

Supervision

Education

High school diploma

Job description

TForce Freight, Inc. is seeking a Coordinator, Service Center in the United States. This role oversees dock, P&D, and road dispatch operations, focusing on customer service, productivity, quality freight handling, claims prevention, load averages, and safety.

Responsibilities include directing staff, implementing security and loss prevention, and developing plans to meet productivity and service targets, while coordinating with Central Dispatch to optimize freight movement.