Service Center Supervisor: Electrical Field Leader

Vertiv Corporation; Knoxville (TN); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Company vehicle

Smartphone

Laptop

PPE & tools

401k

Profit Sharing

Generous PTO/Vacation

Medical

Vision & Dental

Job summary

Vertiv is seeking a Service Center Supervisor to oversee a small-area service center and perform fieldwork regularly. You will supervise engineers, conduct complex electrical troubleshooting, and lead turnkey projects with strong customer interface.

The role requires experience in electrical power distribution, generator systems, and project management, with travel to job sites and a safety-focused mindset. Vertiv emphasizes safety, integrity and teamwork.

Qualifications

• Graduate of applicable Electrical Technical School or Military equivalent.
• High school education or equivalent and ten years minimum same or similar work experience.
• Factory certified on Core Vertiv (Liebert) UPS and related equipment.
• Strong knowledge of Electrical Power Distribution, Generators, Switchgear and ATS.
• Solid understanding of electrical power theory and safety procedures.
• Knowledge of NEC, OSHA, NFPA standards.
• Able to read electrical one-line diagrams and circuit flows.
• Provide technical assistance via telephone to customers.
• Ability to present as an expert in the field.

Responsibilities

• Supervise 4-6 Field Service Engineers and/or Technicians.
• Perform complex troubleshooting, tests, inspections and appraisals on electrical systems.
• Lead large projects such as generator tests, and turnkey substation work.
• Develop tests and inspections for new field service areas.
• Prepare estimates, proposals, scheduling, reports and billing.
• Write detailed project reports and process billing.

Skills

Leadership

Customer focus

Communication

Team building

Action oriented

Organizing

Education

Electrical technical training

High school diploma or equivalent

Tools

Microsoft Word

Job description

Vertiv is seeking a Service Center Supervisor to oversee a small-area service center and perform fieldwork regularly. You will supervise engineers, conduct complex electrical troubleshooting, and lead turnkey projects with strong customer interface.

The role requires experience in electrical power distribution, generator systems, and project management, with travel to job sites and a safety-focused mindset. Vertiv emphasizes safety, integrity and teamwork.