Auto Service Manager: Lead, Sell & Train Teams

Goodyear; Jacksonville (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical plans

401(k)

Certification reimbursement

Paid vacations

Training and career advancement

Job summary

Goodyear is seeking a Service Manager to gain hands-on experience in one of our auto service centers. You will manage the service department, schedule staff, and coordinate workflow to ensure quality work for guests.

The role focuses on driving service and tire sales, building guest relationships, and mentoring team members while upholding safety and quality standards across a fast-paced environment.

Qualifications

• Minimum 1 year of automotive service management experience.
• Valid driver's license.
• Must be at least 18 years old.
• No relocation is being offered for this position.
• Candidates must be legally authorized to work in the U.S. without sponsorship now or in the future.

Responsibilities

• Manage the service department by scheduling associates, service appointments, and coordinating workflow to deliver quality work on time to guests.
• Help drive and reach sales goals through guest interactions including tire and service sales.
• Build guest relationships and ensure guest satisfaction by acting as the liaison between technicians and guests.
• Contribute to training and development of service department associates.
• Articulate warranties, promotions, and advertisements.
• Provide recommendations to guests based on manufacturing guidelines.
• Maintain a clean and safe work and guest area.

Skills

Automotive service management

Leadership

Customer service

Communication

Job description

Goodyear is seeking a Service Manager to gain hands-on experience in one of our auto service centers. You will manage the service department, schedule staff, and coordinate workflow to ensure quality work for guests.

The role focuses on driving service and tire sales, building guest relationships, and mentoring team members while upholding safety and quality standards across a fast-paced environment.