Auto Service Manager: Lead, Guest Experience & Sales

Goodyear; Clarksville (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical plans

401(k)

Certification reimbursement

Paid vacations

Job summary

Goodyear is seeking a Service Manager to gain hands-on experience in one of its auto service centers, delivering outstanding service while managing the department. You will schedule associates, book service appointments, and organize workflow to ensure timely, quality work for guests.

The role emphasizes driving service and tire sales through guest interactions, building guest relationships, and training staff to maintain high service standards.

Qualifications

• Minimum 1 year of Automotive Service management experience.
• Valid driver's license.
• Must be at least 18 years of age.
• No relocation offered for this position.
• Previous automotive service sales experience.

Responsibilities

• Manage the service department by scheduling staff and organizing work flow to deliver quality work on time to guests.
• Drive and reach sales goals through guest interactions including tire and service sales.
• Train and develop service department associates.
• Articulate warranties, promotions, and advertisements to guests.
• Maintain a clean and safe work and guest area.

Skills

Service management

Guest relations

Sales experience

Job description

Goodyear is seeking a Service Manager to gain hands-on experience in one of its auto service centers, delivering outstanding service while managing the department. You will schedule associates, book service appointments, and organize workflow to ensure timely, quality work for guests.

The role emphasizes driving service and tire sales through guest interactions, building guest relationships, and training staff to maintain high service standards.