Auto Service Center Manager – Lead Service & Sales

Goodyear; West Hartford (CT); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Medical plans

401(k)

Certification reimbursement

Paid vacations

Tuition assistance

Tire discounts

Job summary

Goodyear is seeking a Service Manager to gain hands-on experience in an auto service center, coordinating the service department and delivering quality work on time. You will schedule associates, manage guest interactions, and drive tire and service sales.

Tools and training are provided to help you succeed in a fast-paced environment with growth opportunities and comprehensive benefits.

Qualifications

• Minimum 1 year of previous Automotive Service management experience.
• Valid driver’s license.
• Must be at least 18 years of age.
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.

Responsibilities

• Manage the service department effectively by scheduling associates, service appointments, and organizing workflow to deliver quality work on time to guests.
• Help drive and reach sales goals through guest interactions including tire and service sales.
• Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests.
• Responsible for contributing to the training and development of service department associates.
• Articulate all warranties, promotions, and advertisements.
• Utilize tools provided to make recommendations to guests based on manufacturing guidelines.
• Maintain a clean and safe work and guest area.
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Skills

Service management

Driver’s license

Age ≥ 18

Work authorization (US)

Job description

Goodyear is seeking a Service Manager to gain hands-on experience in an auto service center, coordinating the service department and delivering quality work on time. You will schedule associates, manage guest interactions, and drive tire and service sales.

Tools and training are provided to help you succeed in a fast-paced environment with growth opportunities and comprehensive benefits.