Service Center Manager

Dayton Freight Company; Iowa; On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Competitive weekly pay

Comprehensive benefits package

Paid holidays

Paid vacation and personal days

Modern facilities

Late model equipment

Job summary

Dayton Freight Company in Iowa seeks a Service Center Manager to lead operations, staffing, enforcement and achievement of center goals while maintaining cost efficiency. You will analyze performance, develop solutions, recruit and train personnel, manage a sales/marketing action plan for territory revenue, and safeguard safety practices in line with DOT/OSHA rules.

Collaborating with drivers, dock workers and customers, you will sustain a positive, professional work environment, ensure timely

Qualifications

• Knowledge of the LTL/ transportation industry is required.
• Experience managing drivers and dock workers is essential.
• Experience leading a sales team or sales staff is needed.
• Experience developing and following budgets is required.

Responsibilities

• Inspects and measures Service Center performance and identifies opportunities and problems.
• Maintains excellent communication with external and internal customers.
• Analyzes revenue statistics and develops solutions.
• Identifies sales opportunities and develops customer solutions.
• Ensures compliance with safety practices and regulations (DOT, OSHA).
• Recruits, hires, trains and develops Service Center personnel.
• Develops action plans to maximize territory revenue.
• Investigates incidents and enforces corrective actions.
• Maintains premises and facilitates informational meetings with the team.
• Handles special assignments as directed.

Skills

LTL/ Transportation industry knowledge

Managed drivers and dock workers

Managed a sales staff

Budget development and adherence

Job description

Overview

Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with Corporate’s objectives.

Responsibilities

• Inspects and measures Service Center performance to identify opportunities or problem areas and develop solutions
• Maintains excellent communication with external and internal customers
• Analyzes revenue statistics
• Identifies sales opportunities and develops customer solutions
• Keeps fully informed of competitor developments
• Recruits, qualifies, interviews, hires, trains and develops Service Center personnel
• Develops sales/marketing action plans to maximize territory revenue
• Investigates, reports and initiates corrective actions for accidents, job related injuries and employee discrepancies
• Understands and complies with Dayton Freight’s safety practices including DOT, EPA, ICC and OSHA rules and regulations
• Evaluates all freight claims
• Ensures that Service Center premises are protected and maintained
• Facilitates informational meetings with Service Center team members
• Effectively handles special assignments as directed

Qualifications

• Knowledge of the LTL/ Transportation Industry
• Managed Drivers and Dock Workers
• Managed a Sales staff
• Has been responsible for developing and following a budget

Benefits

• Stable and growing organization
• Competitive weekly pay
• Quick advancement
• Professional, positive and people-centered work environment
• Modern facilities
• Clean, late model equipment
• Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
• Paid holidays (8); paid vacation and personal days

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