Service Center Manager

Dayton Freight Company; West Burlington (IA); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid holidays

Paid vacation

Job summary

Dayton Freight Lines, Inc. is seeking a Service Center Manager to organize, staff, enforce and drive all Service Center activities in a cost-effective manner aligned with corporate goals.

You will lead a team, ensure safety compliance, manage performance, and develop sales strategies to grow territory revenue. Responsibilities include performance analysis, customer communication, driver and dock worker management, and implementing corrective actions for incidents, while maintaining a

Qualifications

• Knowledge of the LTL/ Transportation Industry.
• Experience managing Drivers and Dock Workers.
• Experience managing a Sales staff.

Responsibilities

• Inspects and measures Service Center performance to identify opportunities or problem areas and develop solutions.
• Maintains excellent communication with external and internal customers
• Analyzes revenue statistics
• Identifies sales opportunities and develops customer solutions
• Keeps informed of competitor developments
• Recruits, trains and develops Service Center personnel
• Develops sales/marketing action plans to maximize territory revenue
• Investigates and initiates corrective actions for accidents and injuries
• Ensures safety practices compliance (DOT, EPA, ICC, OSHA)
• Evaluates freight claims
• Maintains premises
• Leads informational meetings with the Service Center team
• Handles special assignments as directed

Skills

LTL/ Transportation knowledge

People management

Sales team leadership

Job description

Overview

Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with Corporate's objectives.

Overview

Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with Corporate's objectives.

Responsibilities

• Inspects and measures Service Center performance to identify opportunities or problem areas and develop solutions
• Maintains excellent communication with external and internal customers
• Analyzes revenue statistics
• Identifies sales opportunities and develops customer solutions
• Keeps fully informed of competitor developments
• Recruits, qualifies, interviews, hires, trains and develops Service Center personnel
• Develops sales/marketing action plans to maximize territory revenue
• Investigates, reports and initiates corrective actions for accidents, job related injuries and employee discrepancies
• Understands and complies with Dayton Freight's safety practices including DOT, EPA, ICC and OSHA rules and regulations
• Evaluates all freight claims
• Ensures that Service Center premises are protected and maintained
• Facilitates informational meetings with Service Center team members
• Effectively handles special assignments as directed

Qualifications

• Knowledge of the LTL/ Transportation Industry
• Managed Drivers and Dock Workers
• Managed a Sales staff

  Benefits

  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Professional, positive and people-centered work environment
  • Modern facilities
  • Clean, late model equipment
  • Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
  • Paid holidays (8); paid vacation and personal days

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