Service Center Manager

Dayton Freight Lines, Inc.; Roseville (MN); On-site; USD 95,000 - 115,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision plan

AD&D (Accidental Death & Dismemberment

401(k)

Paid holidays

Paid vacation and personal days

Quarterly bonuses

Job summary

Dayton Freight Lines, Inc. seeks a Service Center Manager to organize, staff, enforce, and oversee all Service Center activities in a safe, cost-efficient manner aligned with corporate goals.

The role requires managing drivers, dock workers, and a sales team, with responsibilities spanning performance analysis, customer communications, revenue growth, and safety compliance. Competitive weekly pay and opportunities for advancement are offered.

Qualifications

• Knowledge of the LTL/ Transportation Industry.
• Managed Drivers and Dock Workers.
• Managed a Sales staff.
• Has been responsible for developing and following a budget.

Responsibilities

• Inspects and measures Service Center performance to identify opportunities or problem areas and develop solutions
• Maintains excellent communication with external and internal customers
• Analyzes revenue statistics
• Identifies sales opportunities and develops customer solutions
• Keeps fully informed of competitor developments
• Recruits, qualifies, interviews, hires, trains and develops Service Center personnel
• Develops sales/marketing action plans to maximize territory revenue
• Investigates, reports and initiates corrective actions for accidents, job related injuries and employee discrepancies
• Understands and complies with Dayton Freight’s safety practices including DOT, EPA, ICC and OSHA rules and regulations
• Evaluates all freight claims
• Ensures that Service Center premises are protected and maintained
• Facilitates informational meetings with Service Center team members
• Effectively handles special assignments as directed

Skills

LTL/ Transportation Industry

Managed Drivers and Dock Workers

Managed a Sales staff

Budget management

Job description

Overview

Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with Corporate’s objectives.

Responsibilities

• Inspects and measures Service Center performance to identify opportunities or problem areas and develop solutions
• Maintains excellent communication with external and internal customers
• Analyzes revenue statistics
• Identifies sales opportunities and develops customer solutions
• Keeps fully informed of competitor developments
• Recruits, qualifies, interviews, hires, trains and develops Service Center personnel
• Develops sales/marketing action plans to maximize territory revenue
• Investigates, reports and initiates corrective actions for accidents, job related injuries and employee discrepancies
• Understands and complies with Dayton Freight’s safety practices including DOT, EPA, ICC and OSHA rules and regulations
• Evaluates all freight claims
• Ensures that Service Center premises are protected and maintained
• Facilitates informational meetings with Service Center team members
• Effectively handles special assignments as directed

Qualifications

• Knowledge of the LTL/ Transportation Industry
• Managed Drivers and Dock Workers
• Managed a Sales staff
• Has been responsible for developing and following a budget

Benefits

• Stable and growing organization
• Competitive weekly pay
• Quick advancement
• Professional, positive and people-centered work environment
• Modern facilities
• Clean, late model equipment
• Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
• Paid holidays (8); paid vacation and personal days
• Eligible for quarterly bonuses

Starting Pay: $95,000-$115,000+ per year. Pay does vary depending on relevant industry experience.

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