Service Center Lead & Sales Coach

Pep Boys Inc; Atlanta (GA); Presencial; USD 26.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision benefits

Life insurance

Short Term Disability

401(k) with company match

PTO and holiday pay

On-demand pay partner (DailyPay)

Descripción de la vacante

Pep Boys Inc in Atlanta, GA is seeking a Store Service Assistant to support the service and tire team under the direction of the Manager, Store Service. You will help drive sales across service labor, parts, tires, and fleet business while keeping shop organized and productive.

The role emphasizes customer care, POS transactions, inventory control, CVIs, and teamwork to ensure safety and efficient store operations.

Formación

• High school diploma or equivalent required.
• One year of experience in automotive service environment preferred.
• Strong customer service skills and ability to handle difficult customers.
• Basic mathematical skills for commissions and discounts and cash handling.

Responsabilidades

• Assist in customer care, work order and register assistance, and merchandising.
• Follow POS, inventory, and return policies; procure parts for resale.
• Collaborate with management to address customer service issues and opportunities.
• Drive sales goals for service center through personal and team engagement.
• Train and coach service selling staff on Pep Boys processes and CVIs.
• Monitor shop productivity and safety; support back shop operations.

Conocimientos

Customer service

Cash handling

POS systems

Communication skills

Team supervision

Educación

High school diploma or equivalent

Descripción del empleo

Pep Boys Inc in Atlanta, GA is seeking a Store Service Assistant to support the service and tire team under the direction of the Manager, Store Service. You will help drive sales across service labor, parts, tires, and fleet business while keeping shop organized and productive.

The role emphasizes customer care, POS transactions, inventory control, CVIs, and teamwork to ensure safety and efficient store operations.