Automotive Service Center Lead & Sales Coach

Auto Plus; Birmingham (AL); On-site; USD 41,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Life insurance

401(k) with company match

PTO and holiday pay

DailyPay on-demand pay

Job summary

Auto Plus in Birmingham, AL is seeking an Assistant Service Manager to support the service and tire team under the Store Service Manager, driving sales across service labor, parts, tires, and fleet. You will help with customer care, work orders, POS transactions, inventory, and training staff on the Pep Boys Customer Care Process and CVIs, while ensuring shop productivity and safety.

This role requires a high school diploma, at least one year in automotive service, a valid driver's license, and

Qualifications

• High school diploma or equivalent required.
• One year of automotive service experience preferred.
• One year of automotive service sales experience preferred.
• Valid Driver's License.
• Knowledge of basic math for commissions and discounts.
• Experience as a work lead or supervisor.

Responsibilities

• Assist in customer care, work orders, and register assistance.
• Drive sales for service center operations and coach advisors.
• Train staff on Pep Boys Customer Care Process, CVIs, and store systems.
• Monitor shop productivity, workflow, and safety with management.

Skills

Customer service

Sales experience

Communication

Cash handling

Supervisory experience

Education

High school diploma or equivalent

Tools

POS systems

Job description

Auto Plus in Birmingham, AL is seeking an Assistant Service Manager to support the service and tire team under the Store Service Manager, driving sales across service labor, parts, tires, and fleet. You will help with customer care, work orders, POS transactions, inventory, and training staff on the Pep Boys Customer Care Process and CVIs, while ensuring shop productivity and safety.

This role requires a high school diploma, at least one year in automotive service, a valid driver's license, and