Service Center GM: P&L & Operations Leader

Global Recruiters of West Bend; Houston (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Relocation considered

Job summary

Global Recruiters of West Bend in Houston, TX, seeks a Service Center General Manager for an equipment repair and service operation.

This on-site role oversees shop operations, field service, customer service, and the full P&L, with relocation considered case-by-case. The ideal candidate has a proven track record leading a repair or service operation, developing supervisors, and delivering margin improvement while driving KPI achievement.

Qualifications

• Proven track record of P&L management.
• Experience leading service or repair operations.
• Developing supervisors and technicians.
• Strong communication across all levels.

Responsibilities

• Lead shop operations, field service, customer service, and financial results.
• Own the complete site P&L and drive KPI improvements.
• Manage budgets, labor utilization, and job costs.
• Develop future leaders and succession planning.
• Ensure quality repairs and on-time equipment returns.

Skills

General management

P&L management

Operations leadership

KPI development

Communication across levels

Financial acumen

Job description

Global Recruiters of West Bend in Houston, TX, seeks a Service Center General Manager for an equipment repair and service operation.

This on-site role oversees shop operations, field service, customer service, and the full P&L, with relocation considered case-by-case. The ideal candidate has a proven track record leading a repair or service operation, developing supervisors, and delivering margin improvement while driving KPI achievement.