Service Center General Manager: Growth, Culture & P&L

Grease Monkey International; Mobile (AL); On-site; USD 70,000 - 110,000; Full time

Job summary

Grease Monkey International is seeking a Center Manager to lead our service center both in hands-on operations and strategic oversight. You will drive exceptional customer experiences, manage revenue growth, and control costs while developing a high-performing service team.

You will own the P&L, lead safety and compliance, and partner with local fleet accounts. This role requires strong leadership, rapid problem-solving, and a passion for safety and customer satisfaction.

Qualifications

• High school diploma or equivalent required.
• 3+ years of people leadership experience.
• Automotive or service retail management preferred.

Responsibilities

• Deliver a best-in-class customer experience grounded in trust, transparency, and efficiency.
• Build relationships with customers and local fleet accounts to drive repeat business.
• Lead the sales process with vehicle health checks and service recommendations.
• Drive revenue growth across services, memberships, and fleet partnerships.
• Own and manage the center's Profit & Loss (P&L), including revenue, labor, and operating expenses.
• Oversee scheduling, bay efficiency, workflow, and store readiness.

Skills

People leadership

P&L management

Revenue growth

Customer experience

Operations management

Safety compliance

Scheduling tools

Education

High school diploma or equivalent

Tools

POS systems

Job description

Grease Monkey International is seeking a Center Manager to lead our service center both in hands-on operations and strategic oversight. You will drive exceptional customer experiences, manage revenue growth, and control costs while developing a high-performing service team.

You will own the P&L, lead safety and compliance, and partner with local fleet accounts. This role requires strong leadership, rapid problem-solving, and a passion for safety and customer satisfaction.