Service Center BDC Rep: Customer Care & Scheduling

Mbelcajon; El Cajon (CA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Life insurance

401K

Paid vacation and holidays

Job summary

Mbelcajon in El Cajon, California is seeking a Business Development Representative to handle incoming inquiries with professionalism. The role involves providing administrative support, following up with prospective customers, and coordinating service scheduling.

Ideal candidates will have strong communication and organizational skills, a positive attitude, and some customer service experience. The position offers competitive pay alongside health benefits, paid vacation, and a supportive working environment.

Qualifications

• No experience required, but Automotive BDC Service experience preferred.
• 3-6 months of phone-based customer service or sales experience is a plus.
• Must be able to work weekends.

Responsibilities

• Follow up with prospective customers in response to their email.
• Coordinate questions and issues with appropriate department personnel.
• Provide administrative assistance as needed.
• Receive inbound service calls and coordinate schedules.
• Maintain an owner follow-up system.

Skills

Excellent telephone skills

Strong computer skills

Customer satisfaction skills

Organizational skills

Education

High school diploma or GED

Some post-secondary education or training

Tools

Microsoft Office Suite

Job description

Mbelcajon in El Cajon, California is seeking a Business Development Representative to handle incoming inquiries with professionalism. The role involves providing administrative support, following up with prospective customers, and coordinating service scheduling.

Ideal candidates will have strong communication and organizational skills, a positive attitude, and some customer service experience. The position offers competitive pay alongside health benefits, paid vacation, and a supportive working environment.