Automotive Call Center Specialist - Leads & Appointments

kozmetickesluzby.vecnakraska.sk - Jobboard; El Cajon (CA); Vor Ort; USD 30.000 - 45.000; Vollzeit

Benefits dieser Stelle

Paid time off (PTO)

401K matching contribution

Employee discount on vehicle purchases

Medical, dental, and vision insurance

Life insurance

Employee Assistance Program

Zusammenfassung

Join Team Mazda of El Cajon as a Call Center Customer Service representative. This role involves managing sales leads, determining customer needs, and operating telecommunications equipment. Candidates with a high school diploma and/or previous experience in a similar role are encouraged to apply.

The position offers various benefits, including medical insurance, paid time off, and a 401K retirement savings plan.

Qualifikationen

• Previous experience in a similar role is a plus.

Aufgaben

• Monitor contacts sales leads generated by the CRM.
• Determine customer vehicle needs by listening and asking questions.
• Operate telephone equipment and telecommunications technologies.
• Follow pre-determined scripts when contacting sales leads.
• Set customer appointments for Internet Department Sales Consultants.
• Track and input customer information into Dealership CRM.
• Contribute to team effort by accomplishing related results.

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Join Team Mazda of El Cajon as a Call Center Customer Service representative. This role involves managing sales leads, determining customer needs, and operating telecommunications equipment. Candidates with a high school diploma and/or previous experience in a similar role are encouraged to apply.

The position offers various benefits, including medical insurance, paid time off, and a 401K retirement savings plan.