BDC Sales

South Texas Auto Group; Von Ormy (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Paid Training

Job summary

South Texas Auto Group in Von Ormy, Texas is looking for a Business Development Center Representative to manage incoming sales calls and establish customer relationships. The ideal candidate will have a high school diploma and solid communication skills, alongside experience in customer service or sales. Responsibilities include scheduling appointments, addressing inquiries, and ensuring customer satisfaction post-visit. The role offers benefits such as medical, dental, and paid training.

Qualifications

• High school diploma or GED; or one to two years related experience and/or training.
• Excellent written and interpersonal communication skills essential.
• Strong ability to address customer needs and questions.

Responsibilities

• Receive inbound sales phone calls and leads.
• Identify client needs and schedule appointments.
• Follow up post-visit to ensure customer satisfaction.

Skills

Excellent oral communication skills

Customer service experience

Organizational skills

Problem-solving skills

Education

High school diploma or equivalent

1-2 years related experience

Job description

Business Development Center (BDC) Representative

The Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates.

The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers, support staff and customers.

Responsibilities

• Receiving inbound sales phone calls and leads
• Identifying the client's needs and scheduling appointments
• Placing outbound phone calls to potential leads
• Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc
• Contacting clients prior to appointment date to confirm appointment
• Mailing marketing letters to provided leads
• Following up post visit to ensure customer satisfaction

Requirements

• High school diploma or equivalent
• Excellent oral, written and interpersonal communication skills
• Extensive customer service, sales, or telemarketing background
• Computer literacy, strong organizational and follow-up skills
• Ability to read and comprehend instructions and information
• Excellent problem solving skills

Education and/or Experience

High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.

Benefits Offered

• Medical
• Dental
• Vision
• 401(k)
• Basic Life Insurance
• Accident & Critical Illness Insurance
• Paid Training
• Short Term Disability
• Employee Purchase Program
• Salary + commissions