Service Captain

Tupelo Honey Cafe; Columbus (OH); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Fair Start Wage

Health care offerings

Wellness and Tuition Reimbursements

Paid Time Off

Paid Parental Leave

Life, Dental, and Disability benefit

Advancement opportunities

Job summary

Tupelo Honey Cafe in Columbus, OH invites experienced hospitality professionals to join our team and grow with a fast‑growing brand dedicated to service excellence. We value a positive, proactive team player who can lead on the floor, oversee guest experiences, master menu and recipe knowledge, and manage shift transactions and the POS system to ensure smooth service during busy periods.

Benefits include competitive start wage, comprehensive health options, wellness and tuition reimbursement,

Qualifications

• At least 1 year of experience in FOH service environment.
• Positive, proactive teamwork attitude.
• Good math skills and ability to operate a POS system.
• Clear and effective communication with managers, employees, guests and purveyors at all business volume levels.
• Must move and process information quickly.
• Working knowledge of the English language.

Responsibilities

• Floor leadership during shift.
• Oversight of guest experience.
• Menu and recipe expertise.
• Oversight of shift transactions and POS.

Skills

Customer service

Teamwork

Communication

Math skills

POS operation

Tools

POS system

Job description

Are you looking for an opportunity and growth in your hospitality career? Look no further!

Here at Tupelo Honey, we believe "The happiest beesmake the best honey" and we are ready to hire team members with a passion to serve our community and foster the brand we love so much.

We feel passionate about offering a diverse array of benefits to meet our team members’ needs throughout every age and stage of employment.

HONEY POT BENEFITS

• Fair Start Wage
• Industry-leading employee and family health care offerings
• Wellness and Tuition Reimbursements
• Accrual of Paid Time Off
• Paid Parental Leave
• Life, Dental, and Disability benefit options
• Fast-growth company with advancement opportunities

ESSENTIAL DUTIES AND PRIMARY RESPONSIBILITIES

• Floor leadership during shift.
• Oversight of guest experience.
• Menu and recipe expertise.
• Oversight of shift transactions and POS

QUALIFICATIONS

• At least 1 years experience in FOH service environment as service or management personnel.
• Must possess a positive, proactive, constructive teamwork attitude.
• Possess good math skills and have the ability to operate a POS system.
• Must be able to communicate clearly and effectively with all managers, employees, guests and purveyors at all business volume levels
• Must be able to move and process information quickly
• Must have a working knowledge of the English language.

REQUIREMENTS

• Be able to work in a standing position for long periods of time (up to 10 hours).
• Be able to reach, bend, stoop and frequently lift up to 50 pounds.
• Must be able to move and process information quickly.