Service Call Center Agent: Customer Care & Scheduling

ADP, Inc.; Houston (TX); Presencial; USD 21 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Vision insurance

Dental insurance

Life insurance

401K retirement savings

Paid time off

Training & education

Resumo da oferta

Don McGill Toyota Houston is seeking a full-time Call Center Agent for our growing service department in Houston, TX. The ideal candidate will be energetic, organized, and possess strong communication skills to manage service inquiries and scheduling.

The role involves answering calls, logging customer information, responding to web-based requests, and following up by phone or email while meeting deadlines. A high school diploma or GED and 0–1 year in customer service preferred.

Qualificações

• High school diploma or GED required; 6 months to 1 year customer service preferred.
• Service call center experience is a plus but not required.
• Must be able to log customer information into our software.
• Ability to respond to customer web-based requests and follow up by phone or email.

Responsabilidades

• Answer incoming calls.
• Log customer information into our software.
• Respond to customer web-based requests.
• Follow up communication by phone and/or email.
• Meet deadlines and maintain accuracy while handling multiple tasks.

Conhecimentos

Customer service

Communication

Organization

Teamwork

Multitasking

Self-motivated

Quick learner

Outbound calls

Formação académica

High School Diploma or GED

Ferramentas

MS Office

Descrição da oferta de emprego

Don McGill Toyota Houston is seeking a full-time Call Center Agent for our growing service department in Houston, TX. The ideal candidate will be energetic, organized, and possess strong communication skills to manage service inquiries and scheduling.

The role involves answering calls, logging customer information, responding to web-based requests, and following up by phone or email while meeting deadlines. A high school diploma or GED and 0–1 year in customer service preferred.