SERVICE BDC

ADP, Inc.; Houston (TX); Presencial; USD 21.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Vision insurance

Dental insurance

Life insurance

401K retirement savings

Paid time off

Training & education

Descripción de la vacante

Don McGill Toyota Houston is seeking a full-time Call Center Agent for our growing service department in Houston, TX. The ideal candidate will be energetic, organized, and possess strong communication skills to manage service inquiries and scheduling.

The role involves answering calls, logging customer information, responding to web-based requests, and following up by phone or email while meeting deadlines. A high school diploma or GED and 0–1 year in customer service preferred.

Formación

• High school diploma or GED required; 6 months to 1 year customer service preferred.
• Service call center experience is a plus but not required.
• Must be able to log customer information into our software.
• Ability to respond to customer web-based requests and follow up by phone or email.

Responsabilidades

• Answer incoming calls.
• Log customer information into our software.
• Respond to customer web-based requests.
• Follow up communication by phone and/or email.
• Meet deadlines and maintain accuracy while handling multiple tasks.

Conocimientos

Customer service

Communication

Organization

Teamwork

Multitasking

Self-motivated

Quick learner

Outbound calls

Educación

High School Diploma or GED

Herramientas

MS Office

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

SERVICE BDC

Full Time Clerical Houston, TX, US

30+ days ago Requisition ID: 1006

Call Center Agent – Service Department - Don McGill Toyota Houston

Don McGill ToyotaHouston is seeking a full time Call Center Agentfor our growing service department. We are currently looking for an energetic personality with strong organization and communication skills. The candidate must also be a self-starter, a quick learner, and a multi-tasker.

Service call center experiencea plus! but not required.

Our call centeragents help manage communications for the needs of our growing service department.

Skill set and tasks required in the following areas:

• Answering incoming calls
• Logging customer information into our software
• Respond to customer web based requests
• Follow up communication via phone and/or email
• Computer proficiency using MS Office, email, and general internet
• The ability to learn and utilize multiple computer programs
• Previous call center experience preferred but not required
• The ability to meet deadlines
• Strong interpersonal, communication and team work skills
• Making outbound calls for scheduling Service reservations

Experience

High School diploma or GED; 6 months to 1 year Customer Service experience preferred; basic knowledge of Microsoft Office. Candidates with an equivalent combination of education and experience will also be considered.

Benefits include medical, vision, dental and life insurance, 401K retirement savings plan, Vacation time, holiday and company paid continuing education and training. Our company maintains a strong policy of equal employment opportunity for all qualified employees. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.