Service Billing & Scheduling Coordinator

Convergint; Duluth (GA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Holidays & PTO (13 days)

Medical, Dental & Vision

Life Insurance

Disability Plan

Wellness Program

401K Matching

Tuition Reimbursement

Company Vehicle option

CSR Day

Cell phone Reimbursement

Paid Parental Leave

Job summary

Convergint in Duluth, GA is seeking a full-time Service Billing Coordinator who delivers world-class customer service and ensures accurate billing processes. You will handle service invoices, renewals, and coordination with technicians, subcontractors, and customers.

Join a culture that values integrity, growth, and teamwork, and grow with a company recognized as a leading global service-based systems integrator. Equal opportunity employer.

Qualifications

• Commitment to growth, accountability and delivering results.
• Integrity and world-class service to customers and colleagues.
• Embraces equal opportunity and inclusive culture.

Responsibilities

• Process completed work order tickets and invoices per guidelines.
• Renew and invoice service contracts and CSPs; maintain SOW records.
• Attend weekly planning sessions and reconcile service paperwork.
• Coordinate technician schedules for preventive maintenance/inspection list.
• Handle incoming customer calls, dispatch service, and inquiries.
• Provide service quotes with supervisor support.
• Prioritize projects, manage time, and adjust plans.

Job description

Convergint in Duluth, GA is seeking a full-time Service Billing Coordinator who delivers world-class customer service and ensures accurate billing processes. You will handle service invoices, renewals, and coordination with technicians, subcontractors, and customers.

Join a culture that values integrity, growth, and teamwork, and grow with a company recognized as a leading global service-based systems integrator. Equal opportunity employer.