Service BDC Specialist — Multi-Channel Support & Growth

Lexus of Naperville; Naperville (IL); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Paid vacation after 90 days

Eligible for up to 5 weeks of paid vacation

Paid holidays

Paid training

Growth opportunities

Excellent health, dental, & vision insurance

401k

Positive & motivating work environment

Job summary

Lexus of Naperville is seeking a full-time BDC Service Representative to enhance customer satisfaction through effective communication and support. You will manage service appointments, respond to customer inquiries, and ensure timely communication with guests.

The ideal candidate should possess excellent organizational and communication skills and a positive attitude. This role offers paid vacation, health benefits, and a motivating work environment.

Qualifications

• Excellent verbal and written communication skills.
• Self-motivation and self-sufficient.
• BDC dealership experience preferred.

Responsibilities

• Schedule and coordinate service appointments for guests.
• Respond to customer inquiries via phone, SMS, and email.
• Deliver a positive and helpful customer experience.

Skills

Excellent verbal communication skills

Good organizational skills

Self-motivated

Proficiency with Microsoft Word

Proficiency with Microsoft Excel

Proficiency with Microsoft Outlook

BDC dealership experience

Job description

Lexus of Naperville is seeking a full-time BDC Service Representative to enhance customer satisfaction through effective communication and support. You will manage service appointments, respond to customer inquiries, and ensure timely communication with guests.

The ideal candidate should possess excellent organizational and communication skills and a positive attitude. This role offers paid vacation, health benefits, and a motivating work environment.