BDC Appointment Specialist — Flexible Schedule & Impact

Baxter Auto; Colorado Springs (CO); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Flexible schedule

Comprehensive benefits

Job summary

Lexus of Colorado Springs is seeking a friendly, customer-focused Business Development Center Representative to handle inbound and outbound calls, schedule service appointments, and deliver timely updates on vehicle repairs. You will contribute to a polished, professional brand image and support a high-volume service environment.

The role emphasizes customer engagement, accurate data entry into the CRM, and collaboration with service advisors to maximize shop efficiency and guest satisfaction.

Qualifications

• Must be at least 16 years of age.
• Customer service experience preferred.

Responsibilities

• Handling inbound and outbound calls to schedule service appointments, follow up on inquiries, and provide updates on vehicle repairs.
• Data management: log communications into the CRM, generate reports, and monitor trends for service improvements.

Skills

Customer service

Job description

Lexus of Colorado Springs is seeking a friendly, customer-focused Business Development Center Representative to handle inbound and outbound calls, schedule service appointments, and deliver timely updates on vehicle repairs. You will contribute to a polished, professional brand image and support a high-volume service environment.

The role emphasizes customer engagement, accurate data entry into the CRM, and collaboration with service advisors to maximize shop efficiency and guest satisfaction.