Service Attendant

Woody Anderson Ford; Huntsville (AL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking dedicated individuals to join their team in providing exceptional service to guests. This role offers a unique opportunity to engage with customers while ensuring their vehicles are well cared for. With a commitment to a family-friendly culture and professional development, you will thrive in a supportive environment that values integrity and teamwork. Join a team that prioritizes work-life balance and offers various benefits, including health insurance and paid training. If you are passionate about customer service and enjoy working in a fast-paced setting, this position is perfect for you.

Benefits

Health Insurance with Optional Vision and Dental

Employer Provided Life Insurance

401(k) Savings Plan with Employer Match

Paid Vacation and Sick Leave

Paid Company Holidays

Paid Training

Work-Life Balance

Ongoing Professional Development

Employee Discounts

Family-Friendly Team Culture

Qualifications

• Minimum one year of customer service experience is required.
• Ability to drive vehicles with both manual and automatic transmissions.

Responsibilities

• Greet guests in a professional manner and assist with their needs.
• Drive vehicles to and from service areas as needed.
• Keep the Service Drive and offices clean and organized.

Skills

Customer Service Experience

Ability to Drive Manual and Automatic Vehicles

Ability to Lift Heavy Objects

Flexible Schedule

Positive Attitude

Education

High School Diploma or Equivalent

Job description

Our Mission is Simple: to create an uncommonly exceptional experience for guests’ automotive needs and employees’ long-term career goals. Woody Anderson Ford was founded in 1961 on the principles of integrity, accountability, and teamwork. We are a locally owned dealership with a family friendly culture.

What We Offer

• $16/hour, full time
• Health Insurance with Optional Vision and Dental Insurance
• Employer Provided Life Insurance
• 401(k) Savings Plan with Employer Match
• Closed on Sundays
• Paid Vacation and Paid Sick Leave
• Paid Company Holidays
• Paid Training
• Work-Life Balance
• Ongoing Professional Development
• Employee Discounts
• Family-Friendly and Inclusive Team Culture
• Career Growth and Internal Promotions

Responsibilities

• Greet arriving guests in a professional and courteous manner
• When guest vehicles arrive prepare them for service using company process
• Assist Service Advisors and Service Managers with providing guests accurate information about the status of their vehicles
• Listen to guests' needs and direct them to their Service Advisor or the Service Manager as necessary
• Drive vehicles to and from Service Drive, service stalls, and parking lot as needed
• Retrieve and deliver repaired vehicle to service lane or directly to guest
• Provide shuttle service for guests as needed, secondary to the shuttle drivers
• Keep Service Drive and offices clear from dirt and debris
• Keeps Service Drive free from standing water
• Visually inspect guests' vehicles when retrieving to ensure dash lights aren’t on, and that dashboard, steering wheel, and seats are clean

Qualifications

• High school diploma or the equivalent
• Minimum one year of customer service experience
• Ability to drive vehicles with both manual and automatic transmissions, required
• Ability to work flexible schedules and some Saturdays
• Positive, can-do attitude with an eagerness to help others
• Neat and professional appearance
• Ability to lift heavy objects weighing up to 50 pounds
• Ability to work effectively in a fast-paced environment
• Reliable transportation to and from work every day
• Valid driver's license and good driving record
• Ability to pass pre-employment drug screen and subsequent random drug screens

We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristicprotected by federal, state or local laws.