Guest Services Attendant - Evening Shift w/Benefits

St. Christopher's Hospital for Children; Philadelphia (Philadelphia County); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is looking for a dedicated Guest Services Attendant for the evening shift. This role is essential in creating a positive hospital experience for visitors and staff alike. You will be responsible for greeting and directing visitors, ensuring compliance with hospital policies, and maintaining a secure environment. With a focus on customer service and teamwork, you will play a vital role in the hospital's operations. If you are proactive, have excellent communication skills, and enjoy working in a dynamic environment, this opportunity is perfect for you.

Qualifications

• High School Diploma, GED, or relevant experience required.
• Customer service or hospitality experience preferred.

Responsibilities

• Greet and register visitors, ensuring a welcoming environment.
• Enforce visitation restrictions and maintain a secure environment.

Skills

Customer service

Communication skills

Problem-solving

Multitasking

Interpersonal skills

Organizational skills

Negotiation skills

Team player

Education

High School Diploma or GED

Tools

Epic

Microsoft Office

Job description

Guest Services Attendant - Evening Shift w/Benefits

Join us at St. Christopher's Hospital for Children as a Guest Services Attendant - Evening Shift w/Benefits.

Job Summary

As a Guest Services Attendant (GSA) on the Evening Shift, you will help ensure a smooth and welcoming hospital experience during the evening hours. Your proactive attitude and excellent communication skills will assist visitors, patients, and staff, maintaining a friendly environment throughout the evening.

Your responsibilities include greeting, registering, and directing visitors, providing visitor passes, ensuring policy compliance, enforcing visitation restrictions, and maintaining a secure environment for all.

Qualifications

• High School Diploma, GED, or relevant experience
• Completes all required competencies and trainings

Experience

• Customer service or hospitality experience preferred
• Strong communication and problem-solving skills

Certification

• BLS Certification required

Skills

• Workplace safety, change management, collaboration
• Computer literacy, Epic proficiency, Microsoft Office
• Customer service, interpersonal, organizational skills
• Multitasking, problem-solving, negotiation skills
• Team player and service-oriented mindset

About Us

Tower Health serves communities across Pennsylvania with a network that includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children. We are committed to academic medicine, training, and comprehensive healthcare services.

About St. Christopher's Hospital for Children

Located in Philadelphia, it is a 188-bed facility offering specialized pediatric care, including the only Verified Pediatric Burn Center between NYC and Baltimore, and one of PA’s three Level I Pediatric Trauma Centers. It features over 220 pediatric experts and numerous specialty services.

Discover more about our hospital through our virtual tour: St. Chris Hospital Tour.