Service Appointment Specialist (BDC)

Mike Savoie Chevrolet; Troy (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

BCBS/BCN Medical (PPO and HMO plans offered)

401K with Company Match

Paid Vacation

Professional Sporting Events Company Raffles

Job summary

Mike Savoie Chevrolet in Troy, Michigan is seeking a dynamic Business Development Representative to enhance customer relations through inbound and outbound communication. The ideal candidate will possess strong computer skills and previous customer service experience, contributing to our family atmosphere.

This role includes answering customer calls, scheduling appointments, and maintaining effective communication with service teams. Enjoy comprehensive benefits, including health coverage and 401K matching.

Qualifications

• Strong computer skills with ability to use CRM systems.
• Previous experience in customer service is preferred.
• Detail-oriented with multitasking abilities.

Responsibilities

• Answer customer calls and establish follow-ups.
• Respond to internet and phone inquiries promptly.
• Assist customers in scheduling appointments.

Skills

Microsoft Excel

Google Sheets

Verbal communication

Written communication

Time management

Customer service experience

Job description

Mike Savoie Chevrolet in Troy, Michigan is seeking a dynamic Business Development Representative to enhance customer relations through inbound and outbound communication. The ideal candidate will possess strong computer skills and previous customer service experience, contributing to our family atmosphere.

This role includes answering customer calls, scheduling appointments, and maintaining effective communication with service teams. Enjoy comprehensive benefits, including health coverage and 401K matching.