Customer Experience Concierge - Front Desk & Cashier

Mike Savoie Chevrolet; Troy (MI); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

BCBS/BCN Medical

401K with Company Match

Paid Vacation

Company Sponsored HSA

Dental and Vision Coverage

Life and AD&D Insurance

Job summary

Mike Savoie Chevrolet in Troy, Michigan is looking for a customer-oriented individual to join their team. This position involves identifying customer needs, answering phone calls, and performing general administrative duties. The ideal candidate will possess superior customer service skills and professional phone etiquette.

The company offers a supportive work environment with a commitment to employee development and a variety of benefits, including medical coverage, 401K with company match, and paid vacation.

Qualifications

• Superior customer service skills essential.
• Professional phone etiquette required.
• Outgoing and positive personality a must.
• Ability to handle a high volume, multi-line phone system preferred.

Responsibilities

• Identify customer needs and direct them appropriately.
• Maintain professional attitude with customers and staff.
• Answer incoming phone calls and direct them as needed.
• Operate multi-line phone system efficiently.
• Notify appropriate staff of waiting customers.
• Handle customer complaints with professionalism.
• Perform general administrative duties as necessary.

Skills

Customer service skills

Professional phone etiquette

Listening/communication skills

Multi-tasking ability

Education

High school diploma or GED

Job description

Mike Savoie Chevrolet in Troy, Michigan is looking for a customer-oriented individual to join their team. This position involves identifying customer needs, answering phone calls, and performing general administrative duties. The ideal candidate will possess superior customer service skills and professional phone etiquette.

The company offers a supportive work environment with a commitment to employee development and a variety of benefits, including medical coverage, 401K with company match, and paid vacation.