Service Appointment Coordinator — Paid Training & Benefits

Buss Ford Lincoln; Crystal Lake (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Voluntary Insurance

401(k) Plan

Paid Time Off

Paid Holidays

Employee discounts on Parts, Service,

Vehicle purchases

Job summary

Buss Ford Lincoln in Crystal Lake, IL, is seeking an Appointment Coordinator to serve as the first point of contact for our Service Department and help keep daily operations running smoothly. You will greet customers, answer calls, schedule service appointments, and coordinate vehicles towed into the dealership, delivering consistent, friendly service.

Ideal candidates are highly organized, strong communicators, and comfortable multitasking in a fast-paced automotive environment, with a

Qualifications

• Strong communication and customer service skills.
• Highly organized with strong attention to detail.
• Ability to multitask in a fast-paced environment.
• Professional demeanor and problem-solving mindset.

Responsibilities

• Greet customers and direct them to the appropriate person.
• Answer incoming calls and respond to inquiries.
• Schedule service appointments and manage calendars.
• Coordinate vehicles towed into the dealership.
• Serve as the first point of contact for the Service Department.

Skills

Communication skills

Organizational skills

Multitasking

Professional demeanor

Job description

Buss Ford Lincoln in Crystal Lake, IL, is seeking an Appointment Coordinator to serve as the first point of contact for our Service Department and help keep daily operations running smoothly. You will greet customers, answer calls, schedule service appointments, and coordinate vehicles towed into the dealership, delivering consistent, friendly service.

Ideal candidates are highly organized, strong communicators, and comfortable multitasking in a fast-paced automotive environment, with a