Dynamic Service Coordinator – Auto Service (Entry-Level)

Boucher Group; West Bend (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Vacation

Health insurance

Dental insurance

Vision insurance

401(k) with employer match

Job summary

Gordie Boucher Ford of West Bend is seeking a Service Coordinator to be the first point of contact for our service customers. You will answer calls, schedule appointments, and coordinate shuttle services within a busy dealership setting.

This entry-level role requires no prior dealership experience; we will train the right candidate. Strong communication and organizational skills are essential for success in this position.

Qualifications

• Customer service focus with strong communication skills.
• Able to multitask in a fast-paced environment.
• Organized and reliable with attention to detail.

Responsibilities

• Answer incoming calls and schedule service appointments.
• Coordinate courtesy shuttle rides, drivers, and pick-up/delivery service.
• Manage and submit fleet service repair orders.
• Make outbound calls to schedule recall work and generate new business.

Skills

Customer service

Multitasking

Organizational skills

Windows Office

Tools

Windows Office

Job description

Gordie Boucher Ford of West Bend is seeking a Service Coordinator to be the first point of contact for our service customers. You will answer calls, schedule appointments, and coordinate shuttle services within a busy dealership setting.

This entry-level role requires no prior dealership experience; we will train the right candidate. Strong communication and organizational skills are essential for success in this position.