Auto Service Front Desk & Appointment Coordinator

Central Florida Lincoln; Orlando (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

$17/hour

401(k) with Company Match

Dental insurance

Employee discount

Health insurance

Life insurance

Vision insurance

Paid time off

Many more

Job summary

Central Florida Lincoln is seeking a Receptionist/Appointment Setter to join our administrative team. You will answer and direct incoming phone calls and schedule appointments, while greeting customers as they enter the dealership.

Ideal candidates have previous customer service and administrative experience, strong organizational and interpersonal skills, and familiarity with Microsoft Office. This role offers benefits including health and dental insurance, a 401(k) with company match, paid

Qualifications

• Previous customer service and administrative experience required.
• Strong organizational and interpersonal skills required.
• The ability to communicate effectively with customers and company personnel.
• Basic knowledge of Microsoft Office Products.
• Ability to understand and follow instructions.

Responsibilities

• Answers incoming calls in a courteous and professional manner.
• Scheduling Service appointments.
• Updating Service customers of their vehicle status.
• Take accurate messages.
• Directs calls to the appropriate department or person.
• Greets customers as they enter the dealership.
• Maintains an organized, clean, and safe work area.
• Participates in required training.
• Other duties as assigned.
• Stock in vehicles.
• Maintain cleanliness of the showroom and customer waiting areas.
• Stock the Customer Lounge with snacks and drinks.
• Receipt money as needed.
• Scanning and filing.

Skills

Customer service

Administrative experience

Organizational skills

Interpersonal skills

Communication

Microsoft Office

Job description

Central Florida Lincoln is seeking a Receptionist/Appointment Setter to join our administrative team. You will answer and direct incoming phone calls and schedule appointments, while greeting customers as they enter the dealership.

Ideal candidates have previous customer service and administrative experience, strong organizational and interpersonal skills, and familiarity with Microsoft Office. This role offers benefits including health and dental insurance, a 401(k) with company match, paid