Service Appointment Coordinator — Growth & Benefits

Germain BMW; Canonsburg (Washington County); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Comprehensive Health, Dental & Vision

401(k) Savings Plan with EmployerMatch

Paid Vacation/Company Holidays

Competitive Wage Plans

Ongoing Professional Development &内部昇進

Company Outings & Activities

Employee Discounts

Job summary

Germain Volvo Cars South Hills in Canonsburg, PA, is seeking a Service Appointment Coordinator to schedule and confirm service appointments while delivering excellent customer service. You will manage calendars and communicate with customers, ensuring a seamless experience.

The role reports to the Service Department, requires strong communication and organization, and offers a full-time schedule with growth opportunities.

Qualifications

• Excellent communication skills.
• Previous experience in customer service is a plus.
• Knowledge of automotive service industry preferred.
• Attention to detail and organizational skills.
• Prompt and courteous demeanor.
• Positive and hardworking personality.
• Strong computer skills.

Responsibilities

• Schedule and confirm service appointments
• Manage appointment calendar and follow-up with customers
• Answer phone calls and respond to emails regarding appointments
• Coordinate with service advisors and technicians

Skills

Excellent communication

Customer service experience

Automotive service knowledge

Attention to detail

Courteous demeanor

Positive attitude

Computer skills

Job description

Germain Volvo Cars South Hills in Canonsburg, PA, is seeking a Service Appointment Coordinator to schedule and confirm service appointments while delivering excellent customer service. You will manage calendars and communicate with customers, ensuring a seamless experience.

The role reports to the Service Department, requires strong communication and organization, and offers a full-time schedule with growth opportunities.