Service Appointment Coordinator | Frontline Scheduler

Germain Chevrolet GMC of Sidney; Canonsburg (Washington County); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Comprehensive Coverage & Health,Dental

401(k) Savings Plan with EmployerMatch

Paid Vacation/Company Holidays

Competitive Wage Plans

Ongoing Professional Development and 内

Company Outings and Activities

Employee Discounts

Job summary

Germain Volvo Cars South Hills in Canonsburg, PA is seeking a Service Appointment Coordinator to efficiently schedule and confirm service appointments. The role requires strong communication and attention to detail to ensure a smooth customer experience.

Primary duties include calendar management, following up with customers, answering calls and emails about appointments, and collaboration with service advisors and technicians. Full-time position with hourly pay.

Qualifications

• Excellent communication skills.
• Previous experience in customer service is a plus.
• Knowledge of automotive service industry preferred.
• Attention to detail and organizational skills.
• Prompt and courteous demeanor.
• Positive and hardworking personality.
• Strong computer skills.

Responsibilities

• Schedule and confirm service appointments.
• Manage appointment calendar and follow-up with customers.
• Answer phone calls and respond to emails regarding appointments.
• Coordinate with service advisors and technicians.

Skills

Excellent communication skills

Previous experience in customer care

Knowledge of automotive service

Attention to detail

Prompt and courteous

Positive attitude

Strong computer skills

Job description

Germain Volvo Cars South Hills in Canonsburg, PA is seeking a Service Appointment Coordinator to efficiently schedule and confirm service appointments. The role requires strong communication and attention to detail to ensure a smooth customer experience.

Primary duties include calendar management, following up with customers, answering calls and emails about appointments, and collaboration with service advisors and technicians. Full-time position with hourly pay.