Service Appointment Specialist: Elevate Customer Experience

Germain Honda of Ann Arbor; Canonsburg (Washington County); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid vacation

Promotions & development

Employee discounts

Job summary

Germain Volvo Cars South Hills in Canonsburg, PA, is seeking a Service Appointment Coordinator. This full-time role from 7:30am to 4:30pm offers $17-$19 per hour based on experience.

You will schedule and confirm service appointments, manage calendars, and communicate with customers and service staff to ensure a seamless experience. The ideal candidate has strong communication, organizational skills, and a positive, proactive attitude.

Qualifications

• Excellent communication skills
• Previous experience in customer service is a plus
• Knowledge of automotive service industry preferred
• Attention to detail and organizational skills
• Prompt and courteous demeanor
• Positive and hardworking personality
• Strong computer skills

Responsibilities

• Schedule and confirm service appointments
• Manage appointment calendar and follow-up with customers
• Answer phone calls and respond to emails regarding appointments
• Coordinate with service advisors and technicians

Skills

Communication

Customer service

Automotive knowledge

Attention to detail

Organization

Professional demeanor

Work ethic

Computer skills

Job description

Germain Volvo Cars South Hills in Canonsburg, PA, is seeking a Service Appointment Coordinator. This full-time role from 7:30am to 4:30pm offers $17-$19 per hour based on experience.

You will schedule and confirm service appointments, manage calendars, and communicate with customers and service staff to ensure a seamless experience. The ideal candidate has strong communication, organizational skills, and a positive, proactive attitude.